Sorry, sorry, sorry : the case for good apologies

text Sorry, sorry, sorry : the case for good apologies

"It's a truth universally acknowledged that terrible apologies are the worst. We've all been on the receiving end, and oh, how they make us seethe. Horrible public apologies-excuse-laden, victim blame-y, weaselly statements-often go viral instanta... Read more
The importance of apologies, good and bad -- Six simple steps to getting it right -- Sorry if, sorry but, sorry you: things not to say -- Blame it on the brain: the science of why we say such dumb stuff -- "I'm sorry I chased you with a booger": t... Read more
x, 355 pages ; 24 cm
Gallery Books, an imprint of Simon & Schuster, Inc. 2023

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SBBDL 158.2 Ingall in Adult Non-fiction Available

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